Description
🧩 TotalDesk v1.7.23 – Helpdesk, Live Chat, Knowledge Base & Ticket System
TotalDesk Helpdesk Live Chat Knowledge Base Ticket System is the ultimate all-in-one customer support plugin for WordPress. Whether you’re running an eCommerce store, SaaS platform, or agency website, TotalDesk provides a full suite of tools—ticket management, live chat, a knowledge base, and a helpdesk system—all under one roof.
Designed to streamline support workflows and improve customer satisfaction, TotalDesk is trusted by businesses seeking a comprehensive and customizable support experience. With TotalDesk v1.7.23, you’re getting the latest features, performance enhancements, and full compatibility with modern WordPress themes and plugins.
🔑 Key Features of TotalDesk Plugin
✅ 1. Integrated Ticket System
Easily allow customers or users to submit support tickets via a clean, frontend interface. Assign tickets, set priorities, and manage responses seamlessly from the backend.
✅ 2. Live Chat Support
Offer real-time customer service directly from your website. Customize the chatbox appearance, store chat history, and assign agents.
✅ 3. Knowledge Base System
Create searchable FAQs and documentation articles that reduce ticket volume. Use categories and tags to structure content for easy access.
✅ 4. Email Notifications
Stay updated with automatic email alerts for new tickets, replies, and live chat messages. Customers receive timely updates about their support status.
✅ 5. WooCommerce Integration
Perfect for WooCommerce stores looking to offer order-related support. Fetch customer data and order info directly into tickets.
✅ 6. Reports & Statistics
Track ticket response times, user satisfaction, chat history, and more via comprehensive support dashboards and analytics.
✅ 7. Agent Management
Assign different roles and permissions for support staff. Route tickets and chats based on expertise or availability.
✅ 8. Custom Fields
Use dynamic custom fields to gather more information during ticket creation.
✅ 9. GDPR & Privacy Ready
Fully GDPR compliant with options to anonymize data and delete user information upon request.
📦 What’s Included?
Plugin: TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System
Version: v1.7.23 (Latest)
License: GPL – Use on unlimited domains
Codebase: 100% clean and verified
Download Source: Original developer release
Compatibility: WordPress 6.x+, WooCommerce 7.x+, PHP 7.4+
💡 Use Cases
💼 Agencies needing client support and ticket management
🛍️ WooCommerce stores handling product-related queries
📚 LMS platforms providing user documentation and guidance
🧑💻 SaaS tools offering integrated chat and knowledge bases
📩 Membership websites needing private ticketing systems
🧠 Why Choose TotalDesk?
The biggest challenge in online support is switching between tools—chat plugins, separate ticket systems, and external knowledge bases. TotalDesk Helpdesk Live Chat Knowledge Base Ticket System eliminates the chaos by providing a seamless, unified interface within your WordPress dashboard.
Whether you’re a solo developer or managing a full support team, TotalDesk offers everything you need to support your users while keeping the process simple and efficient.
🚀 Performance Highlights
Optimized for fast loading with lazy loading elements
Built using clean code and best WordPress practices
Ajax-powered interactions for smooth UX
Translation-ready and WPML compatible
Mobile-responsive chat and ticket UI
📌 Conclusion
If you’re looking for a comprehensive support solution for your WordPress website, TotalDesk Helpdesk Live Chat Knowledge Base Ticket System is the perfect fit. With an intuitive dashboard, multi-channel support, and WooCommerce integration, TotalDesk is ideal for modern businesses that care about customer satisfaction.
Download TotalDesk v1.7.23 today from downloaddevil.com and start delivering exceptional support that sets your brand apart.
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